What forms of payment do you accept?
I accept Cash, Checks and Credit Cards!
Please Note: I Do Not carry change or give credit! Please have exact change ready.
I Do Not accept CashApp, Venmo or any other Cash apps.
Why is my appointment scheduled for a 1/2 hour Interval instead of an exact time?
I schedule in 1/2 hour intervals to accommodate for traffic, weather, and unforeseen grooming delays and re-filling water and/or gas. Because of these unpredictable events, I may be ahead or behind schedule; therefore, it’s nearly impossible to give an exact time. Each client is important and I do my very best to stay on time—if an unforeseen event occurs, I will contact you as soon as possible.
Do you need to hook up to my home for power or water?
No, my state of the art trailer is equipped with an RV generator and battery powered system to supply all of my appliances. I have separate water tanks: one filled daily with fresh water and another to store grey water. Plus, unlike some other mobile grooming services, my trailer is equipped with a water heater in order to provide a warm bath for your pet and air conditioning to keep them cool during hot summer days.
Do you groom older dogs and puppies?
Yes. I have no age restrictions on the dogs I groom; however, puppies must be at least 12 weeks old and have all of their puppy vaccinations. I have the final word on whether I feel it is safe to groom older dogs based on health and condition. A Senior Pet Release Form must be signed for all pets over 12 years of age.
Do you groom cats?
No. Many cats require 2 people to safely groom them. I work alone and feel it is unsafe to bathe or groom cats without someone to help.
What is a Designer Dog and why do they cost more to groom?
Hybrid dogs, often called designer dogs, are the result of controlled cross-breeding between two different breeds of dogs. Poodles are usually the main breed used to make a Designer dog. Designer dogs cost more to groom because they do not conform to either breed as to their coat texture, length or thickness. This makes it more difficult to figure out the best length and style that will look nice. Many times it takes much longer to groom a designer dog rather than a purebred.
Why is a shave down sometimes more expensive than a regular haircut?
In many cases a pet’s fur is matted, has extremely thick hair, is excessively dirty or has other conditions which make shaving necessary and more difficult than a normal haircut. Shaving, especially a dirty, matted coat, also subjects our clippers and blades to wear and tear which can be costly to maintain or replace. Most importantly, great care and extra time is required in an effort to shave the coat properly, without hurting your pet and making them feel as comfortable as possible. A Matted Pet Release Form must be signed for all matted pets.
My pet has a lot of mats/tangles. Is it necessary to shave them out?
It depends on the severity. Minor mats may be worked out, but often shaving or de-matting is necessary. Severe mats can cause skin irritations and hide other conditions such as hot spots, dermatitis, seborrhea, cuts, scabs, sores and redness. It is not unusual to encounter these problems when the coat is shaved from a badly matted pet, and it is definitely in your and your pet’s best interest to address them early.
What can I do to keep my pet from matting?
Please see our Matting: The Painful Truth article on our Info page!
Can I inspect the mobile salon or stay with my pet during the grooming?
You’re welcome to inspect the inside of the trailer from the doorway or windows only. For your safety, our insurance carrier prohibits anyone being inside the trailer except employees.
Why is mobile grooming more expensive than a grooming salon?
Mobile grooming is a luxury service that brings convenience to your doorstep. It’s a one-on-one personal service from start to finish. Your pet doesn’t have to sit in a cage for hours awaiting their turn or possibly over heating while being dried inside it’s cage. The majority of salons have a high turnaround on employees and rely on a high volume of dogs in order to meet their operational costs.